Our mission statement

Our mission is to provide comprehensive, continuing primary medical services to the people of Goonellabah and surrounding areas.

Our philosophy

To provide our patients with the best possible treatment using the most up-to-date and proven methods, materials and equipment; emphasising prevention of disease as a higher ideal than the actual treatment of it. This philosophy will best be achieved in a working environment where we recognise the patient as being the most important person in the practice and where we work in an ethical and responsible manner, in an environment of teamwork, with mutual respect for each other’s abilities and functions.

This practice recognises the ability of the General Practitioners to be free to make decisions in relation to consultants, patient load and equipment, pathology services, and other diagnostic services.

Each doctor is free to select the consultant or service of their choice. Doctors are also free to determine how and when to schedule individual patients follow up appointments.

It is this practices’ policy for the doctors to be available to visit patients in the hospital on a daily basis during week days. Weekend visiting will be covered by the doctor on call.

Patients in nursing homes and hostels will be visited at least monthly and more often if required.

Home visits are available to regular long term patients of this practice if they are unable to come to the surgery. The Home visits will usually be done during the doctors lunch period or at the completion of the doctor’s session.

The doctors of this practice generally agree to see patients for home or other visits if they are:
  » Frail elderly patients with mobility problems
  » Patients with acute illnesses
  » Patients with severe disabilities
  » Patients who are in final stages of a terminal illness
Requests for home visits are given to the doctor to assess if it is required. Doctors individually make the choice of whether they will visit a patient in their home, mainly due to safety reasons.